Job Description
Join our award-winning downtown Columbus hotel as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic, customer-focused individuals with no prior experience to become the face of our premium property. Enjoy competitive pay, comprehensive training, and a supportive team environment where your growth is our priority. Perfect for career changers, recent graduates, or anyone passionate about creating exceptional guest experiences.
Responsibilities
- Check in/out guests efficiently with our modern PMS system
- Manage reservations and room assignments accurately
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent (no experience required)
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Exceptional problem-solving abilities
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Willingness to work flexible shifts (evenings/weekends)
- Valid driver's license preferred