Job Description
Join our award-winning team as a Front Desk Agent in the heart of Denver! We're urgently seeking enthusiastic individuals to deliver exceptional guest experiences at our premier downtown hotel. No prior experience required – we provide comprehensive training for motivated professionals ready to launch their hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a dynamic environment.
Responsibilities
- Warmly greet and check in/out guests with efficiency and professionalism
- Manage reservations and room assignments using our property management system
- Address guest inquiries and resolve issues promptly with a solutions-oriented approach
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Market hotel amenities and services to enhance guest satisfaction
- Maintain a clean, organized lobby area at all times
Qualifications
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Exceptional customer service mindset and problem-solving abilities
- Ability to stand for extended periods and lift up to 25 lbs
- Flexible availability including weekends, evenings, and holidays
- No experience required – training provided for the right candidate