Job Description
Welcome to Apex Guest Services, where we are redefining hospitality in the heart of Los Angeles. We are currently seeking a dynamic and friendly Front Desk Agent to join our growing team. Whether you are an experienced professional or just starting your career, we provide the training and support you need to thrive in a fast-paced environment.
This is a shift work position offering competitive pay and flexible scheduling options, including day, swing, and night shifts to suit your lifestyle.
Why Join Us?
- Competitive Pay: Earn between $18.00 and $22.00 per hour.
- No Experience Required: We value attitude, work ethic, and enthusiasm over resume history.
- Growth Opportunities: Clear paths for advancement within the hospitality sector.
- Modern Environment: Work in a state-of-the-art facility with excellent amenities.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage the front desk operations, including check-ins, check-outs, and reservations.
- Answer and direct phone calls efficiently using multi-line systems.
- Handle guest inquiries, requests, and complaints with patience and professionalism.
- Process payments and manage billing accurately.
- Maintain a clean and organized lobby area at all times.
- Adhere to all company policies and safety protocols during every shift.
Qualifications
- High school diploma or equivalent required.
- Excellent verbal communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to work flexible shifts, including weekends and holidays.
- Basic computer proficiency and typing skills.
- Reliable transportation is a must.