Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic individuals with a passion for exceptional guest service to create memorable experiences at our premier Dallas location. No prior experience required – we provide comprehensive training to help you thrive in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement within our growing hotel chain.
Responsibilities
- Provide warm, efficient check-in/check-out services to all guests
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through consistent service delivery
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer proficiency (Microsoft Office suite)
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends/holidays
- Customer service experience preferred but not required
- Must pass background check and drug screening