Job Description
Launch your hospitality career with no experience required! Grand Plaza Hotel Wichita is seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences in the heart of Kansas. We provide comprehensive training and career advancement opportunities for motivated individuals who thrive in dynamic environments. Join our award-winning team and become the welcoming face of our premium hotel.
Responsibilities
- Check guests in/out efficiently with our hotel management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to enhance guest stays
- Maintain a clean, organized front desk area
Qualifications
- No prior experience required – we train from day one!
- Exceptional communication and interpersonal skills
- Basic computer literacy with willingness to learn new systems
- Strong problem-solving abilities under pressure
- Professional appearance and friendly demeanor
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required