Job Description
Join our vibrant team at Grand Plaza Hotel Seattle as a Front Desk Agent and launch your hospitality career! We're seeking energetic, customer-focused individuals to deliver exceptional experiences in the heart of downtown. Enjoy competitive pay, flexible shift work schedules, and comprehensive training in a premium environment. Perfect for career starters who thrive in fast-paced settings and value teamwork. Apply today to become part of Seattle's premier hospitality destination!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Address guest concerns with professionalism and solution-oriented mindset
- Coordinate with housekeeping, maintenance, and security teams
- Process payments and maintain accurate financial records
- Provide local recommendations and assistance to guests
- Maintain a clean, organized front desk area
- Adhere to all safety and brand standards
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer proficiency with reservation systems
- Ability to work flexible shifts (days, evenings, weekends, holidays)
- Attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Valid Washington State Food Handler's Card (or willingness to obtain)