Job Description
Join our award-winning team at Grand Harbor Hotel as a Front Desk Agent! We're seeking enthusiastic individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and a vibrant work environment steps from the beach. Apply today to start your journey in customer service excellence!
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and customer-first mindset
- Reliability and punctuality