Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent in Columbus! We're urgently seeking enthusiastic individuals to create memorable guest experiences. No hospitality experience required—comprehensive training provided. Enjoy competitive pay, benefits, and career growth in a luxury environment.
Why You'll Love Working Here: Flexible scheduling, employee discounts, and a supportive team culture. Perfect for career changers or recent graduates!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and manage reservations accurately
- Maintain a clean and welcoming lobby environment
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and services to guests
- Assist with administrative tasks like filing and inventory
Qualifications
- High school diploma or equivalent required
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Punctual and reliable with professional appearance
- Positive attitude and willingness to learn
- Must be authorized to work in the US