Job Description
Join our award-winning team at Seaside Hospitality Group as a Front Desk Agent in vibrant Long Beach! We're seeking charismatic professionals to deliver exceptional guest experiences in our luxury oceanfront resort. This full-time role offers competitive pay, comprehensive benefits, and career growth opportunities in California's premier coastal destination. If you thrive in fast-paced environments and take pride in creating memorable moments, apply today!
Responsibilities
- Check in/out guests efficiently using Opera PMS system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Maintain a pristine front desk appearance
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficient in property management systems (Opera preferred)
- Exceptional communication and multitasking abilities
- Flexible availability for day/night/weekend shifts
- Basic knowledge of Long Beach attractions
- High school diploma or equivalent required
- Valid California driver's license a plus