Job Description
Join our award-winning team as a Front Desk Agent at the prestigious Grand Hotel Indianapolis! We're seeking charismatic professionals to deliver exceptional guest experiences in a luxury setting. This immediate hire opportunity offers competitive compensation, comprehensive benefits, and career growth in the heart of downtown. If you're passionate about hospitality and ready to start immediately, apply today!
Responsibilities
- Check in/out guests efficiently with warm professionalism
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Utilize property management software (Opera)
Qualifications
- 1+ years hotel front desk experience preferred
- Exceptional communication and interpersonal skills
- Proficiency in reservation systems
- Strong problem-solving abilities
- Ability to work flexible shifts (nights/weekends)
- High school diploma or equivalent
- Valid Indiana hospitality certification (a plus)