Job Description
Join our award-winning hospitality team as a Front Desk Agent where your smile creates unforgettable experiences! We offer weekly pay, comprehensive benefits, and career growth opportunities in the heart of Dallas. Be the first point of contact for our international guests, delivering exceptional service while enjoying a vibrant work culture. Perfect for detail-oriented professionals passionate about travel and customer excellence.
Responsibilities
- Manage guest check-in/check-out procedures with precision and efficiency
- Handle reservations, billing inquiries, and payment processing
- Resolve guest complaints with professionalism and discretion
- Coordinate with housekeeping and maintenance teams for flawless operations
- Utilize PMS software (Opera) for accurate data management
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Bilingual (English/Spanish) preferred
- Valid Texas driver's license (if required for errands)