Job Description
Join our award-winning team at Grand Horizon Hotels as a Front Desk Agent and experience the pinnacle of hospitality excellence! We're seeking charismatic professionals to create memorable guest experiences while enjoying weekly pay and comprehensive benefits. Our Dallas location offers competitive compensation, growth opportunities, and a vibrant work environment in Texas' premier hospitality market.
Why Choose Us?
• Weekly paychecks (every Friday!)
• Health/dental/vision benefits
• Hotel discounts worldwide
• Career advancement programs
• Flexible scheduling options
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservations and room inventory using Opera/PMS systems
- Handle guest inquiries with prompt problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Upsell hotel amenities and services to maximize revenue
- Maintain security protocols for guest safety
- Prepare daily reports for management review
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience preferred
- Proficiency in PMS systems (Opera, Fidelio)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling accuracy
- Multilingual abilities a plus
- Texas Food Handler certification required (will train)