Job Description
Join our award-winning team as a Front Desk Agent at Sunset Hospitality Group! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our premier El Paso location. No prior experience required—just your passion for hospitality and dedication to creating memorable stays. Enjoy competitive pay, comprehensive training, and opportunities for career growth in the heart of Texas.
Responsibilities
- Check guests in/out efficiently using our property management system
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through consistent service delivery
- Sell hotel amenities and local attractions to enhance guest stays
Qualifications
- High school diploma or equivalent required
- No experience necessary—training provided
- Strong communication and interpersonal skills
- Proficient in basic computer applications
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Customer service mindset with problem-solving abilities
- Availability to work flexible shifts including weekends