Job Description
Join our dynamic hospitality team at Grand Plaza Hotel in Indianapolis! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences with the added benefit of daily pay. Perfect for students, gig workers, or those seeking flexible income. Enjoy competitive hourly rates, complimentary meals, and a vibrant downtown location. Immediate positions available – apply today to start earning tomorrow!
Responsibilities
- Manage guest check-in/check-out processes efficiently
- Handle reservations, inquiries, and payment transactions
- Maintain accurate guest records and room status updates
- Resolve guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Process mail/package deliveries for guests
- Execute upselling strategies for room upgrades and services
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficient with reservation software (e.g., Opera, PMS)
- Ability to multitask in fast-paced environments
- Basic math and cash handling abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required