Job Description
Join our award-winning hospitality team in Minneapolis! We're seeking dynamic Front Desk Agents to deliver exceptional guest experiences with immediate daily pay options. Enjoy competitive compensation, flexible scheduling, and career advancement opportunities in the heart of downtown.
Responsibilities
- Manage guest check-in/check-out processes with precision and efficiency
- Handle reservations, inquiries, and billing transactions
- Resolve guest concerns promptly and professionally
- Maintain accurate records and hotel management system data
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold brand standards and service excellence protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality/customer service experience
- Proficient in hotel management systems (e.g., Opera, RoomRack)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling proficiency
- Valid Minnesota driver's license preferred
- Multi-lingual abilities a plus