Job Description
Join our award-winning team as a Front Desk Agent in the heart of San Jose! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and a dynamic work environment in California's innovation capital.
Responsibilities
- Deliver exceptional guest service with warm welcomes and efficient check-in/check-out processes
- Manage reservations using our advanced property management system
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through professional appearance and communication
- Contribute to a positive team atmosphere during all shifts
Qualifications
- High school diploma or equivalent (required)
- Strong communication and interpersonal skills
- Basic computer proficiency (training provided)
- Ability to multitask in a fast-paced environment
- Positive attitude and willingness to learn
- Reliability and punctuality
- Valid work authorization (no visa sponsorship)