Job Description
Join our award-winning team as a Front Desk Agent and kickstart your hospitality career! We're seeking friendly, energetic individuals to be the first point of contact for our guests. No experience is required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our expanding hotel chain.
Responsibilities
- Check guests in/out efficiently using our property management system
- Handle guest inquiries and resolve issues with professionalism
- Process payments and manage billing accurately
- Coordinate housekeeping and maintenance requests
- Perform daily front desk operations and administrative tasks
- Maintain a clean, organized lobby environment
- Upsell hotel services and amenities to enhance guest experience
Qualifications
- High school diploma or equivalent
- Exceptional customer service skills
- Basic computer proficiency
- Strong communication and problem-solving abilities
- Ability to work flexible shifts including weekends
- Positive attitude and teamwork mindset
- No prior experience required – training provided