Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant San Antonio! Enjoy the flexibility of daily pay and shift-based schedules while delivering exceptional guest experiences. We're seeking energetic professionals who thrive in fast-paced environments and are committed to creating memorable stays for visitors to the Alamo City.
Responsibilities
- Check in/out guests efficiently while verifying reservations and payment methods
- Manage room assignments using property management systems
- Handle guest inquiries and resolve service issues with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain clean and organized lobby/reception areas
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in property management software (e.g., Opera)
- Strong multitasking and time management skills
- Excellent communication and problem-solving abilities
- Flexible availability for evening/weekend shifts
- Basic knowledge of San Antonio attractions
- Ability to stand for extended periods