Job Description
Join our dynamic team as a Front Desk Agent where your passion for hospitality meets flexible shift work with weekly pay! We're seeking energetic professionals to deliver exceptional guest experiences at our premier Kansas City location. Enjoy competitive compensation, consistent schedules, and opportunities for growth in a supportive environment. If you thrive in fast-paced settings and value work-life balance, apply today!
Responsibilities
- Efficiently manage guest check-in/check-out processes using property management systems
- Resolve guest inquiries and concerns with professionalism and empathy
- Coordinate housekeeping and maintenance requests for seamless operations
- Process payments and maintain accurate financial documentation
- Multi-task across phone lines, email, and in-person interactions
- Uphold brand standards through exceptional service and cleanliness
- Collaborate with team members during shift transitions
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service or front desk experience
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with hotel software (e.g., Opera, Fidelio)
- Basic math and cash handling abilities
- Professional appearance and positive demeanor