Job Description
Join our award-winning hospitality team at the heart of the Strip! As a Front Desk Agent at Grand Oasis Resort, you'll be the first smile our guests see. We're seeking passionate individuals to deliver exceptional service in our vibrant Las Vegas property. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth – no prior experience required!
Why You'll Love Working Here: Flexible scheduling, employee discounts on dining/entertainment, health insurance, 401k matching, and daily access to our world-class resort facilities.
Responsibilities
- Warmly welcome and check in guests with efficiency and professionalism
- Manage reservation systems and process payments accurately
- Resolve guest inquiries and concerns with proactive solutions
- Coordinate with housekeeping and maintenance teams
- Upsell resort amenities and services
- Maintain organized front desk operations and documentation
- Execute emergency procedures when needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Proficient with basic computer systems
- Ability to work flexible shifts (nights/weekends/holidays)
- Customer service mindset with problem-solving aptitude
- No experience required – we provide comprehensive training!
- Must pass background check and drug screening