Job Description
Join our dynamic team at Grand Hospitality Group as a Front Desk Agent in the heart of Atlanta! We're seeking energetic professionals to deliver exceptional guest experiences with weekly pay opportunities. Enjoy competitive compensation, flexible scheduling, and career growth in Atlanta's thriving hospitality scene. Apply now and start earning every week!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Process payments, manage room assignments, and handle guest inquiries
- Coordinate with housekeeping and maintenance teams for guest requests
- Upsell hotel amenities and services to enhance guest satisfaction
- Maintain security protocols and manage lost-and-found items
- Resolve guest complaints professionally with a solutions-oriented approach
- Prepare daily reports and maintain accurate guest records
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hospitality or customer service experience
- Proficient with hotel management software (e.g., Opera, Cloudbeds)
- Strong communication and problem-solving skills
- Ability to work flexible shifts including weekends and holidays
- Basic knowledge of Atlanta attractions and transportation
- Valid driver's license preferred
- Positive attitude and professional appearance