Job Description
Join our dynamic team at Houston Hospitality Group as a Front Desk Agent! We're seeking enthusiastic individuals to provide exceptional guest experiences at our premier downtown location. No prior experience required—full training provided. Enjoy flexible shift schedules and opportunities for career growth in the heart of Houston's vibrant hospitality scene. Apply now to start your rewarding journey in customer service!
Responsibilities
- Check in/out guests efficiently while maintaining accurate records
- Manage reservations and room assignments via property management systems
- Respond to guest inquiries with professionalism and local area knowledge
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through exceptional service delivery
- Maintain a clean and organized front desk environment
Qualifications
- No prior experience required—comprehensive training provided
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency and comfort with learning new systems
- Positive attitude and problem-solving mindset
- Must be authorized to work in the United States
- Valid Texas driver's license preferred (not required)