Job Description
Welcome to The Grand Plaza Hotel, a beacon of luxury and comfort in the heart of New York City. We are currently seeking passionate individuals to join our team for Local Hotel Jobs. We are looking for friendly, energetic candidates who are ready to start a rewarding career in hospitality. No prior experience is required; we provide comprehensive training to ensure you have all the tools you need to succeed.
Join us in creating unforgettable experiences for our guests and be part of a team that values dedication, integrity, and excellence.
Responsibilities
- Greet and Welcome: Provide a warm, professional welcome to all guests upon arrival and departure.
- Guest Services: Handle inquiries, manage check-ins/check-outs, and resolve any guest concerns with a positive attitude.
- Front Desk Operations: Answer phones, take reservations, and manage the switchboard efficiently.
- Housekeeping Coordination: Communicate room status updates and coordinate with housekeeping teams to ensure rooms are ready.
- Amenity Management: Stock and maintain the lobby, gift shop, and public areas with necessary supplies.
- Administrative Support: Perform basic data entry, filing, and other clerical duties as assigned.
Qualifications
- Education: High School Diploma or GED equivalent.
- Experience: None required – We are looking for the right attitude and a willingness to learn.
- Communication: Strong verbal and written communication skills in English.
- Availability: Flexible availability to work evenings, weekends, and holidays.
- Physical Stamina: Ability to stand for extended periods and lift moderate weights (up to 20 lbs).