Job Description
Join our award-winning hospitality team as a Front Desk Agent with daily pay! Grand Plaza Hotel is seeking charismatic professionals to deliver exceptional guest experiences in the heart of Kansas City. Enjoy competitive hourly rates, flexible scheduling, and immediate compensation for your outstanding service. Be part of a dynamic environment where your people skills shine!
Responsibilities
- Manage guest check-in/check-out procedures with efficiency and warmth
- Process payments, handle cash transactions, and maintain accurate records
- Respond to guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize reservation systems to manage room availability
- Uphold brand standards through professional appearance and conduct
Qualifications
- Minimum 1 year hospitality or customer service experience
- Strong communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera, Fidelio)
- Ability to multitask in a fast-paced environment
- Basic math and cash handling accuracy
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and problem-solving mindset