Job Description
Join Grand Capital Hotel's dynamic hospitality team as a Front Desk Agent with daily pay! We're seeking passionate professionals to deliver exceptional guest experiences in the heart of Washington DC. Enjoy competitive daily compensation, flexible scheduling, and rapid payment processing. Perfect for students, gig workers, or career changers seeking immediate income without wait periods. Our boutique hotel offers modern amenities and a supportive environment where your service excellence is recognized and rewarded daily.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues proactively
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and professionalism
- Assist with concierge services and local recommendations
Qualifications
- Previous hotel or customer service experience preferred
- Proficiency with reservation software and POS systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent required
- Valid work authorization for US employment
- Basic math skills for financial transactions
- Positive attitude and guest-first mindset