Job Description
Join our award-winning luxury hotel in the heart of San Jose! We're seeking passionate weekend hospitality professionals to deliver exceptional guest experiences during high-demand periods. As a key member of our vibrant team, you'll contribute to our reputation for excellence while enjoying competitive pay, flexible scheduling, and career growth opportunities. Perfect for students, second-job seekers, or hospitality enthusiasts seeking weekend work!
Responsibilities
- Provide exceptional guest services including check-in/out, concierge support, and special requests
- Maintain pristine guest rooms and public areas with attention to detail
- Process payments and manage reservations accurately
- Resolve guest inquiries and concerns promptly with professionalism
- Collaborate with team members to ensure seamless weekend operations
- Adhere to all safety, hygiene, and brand standards
- Assist with event setup and banquet services as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work weekends and holidays reliably
- Basic computer proficiency with reservation systems
- Valid California driver's license (if valet required)
- Ability to stand/walk for extended periods
- Flexibility to cover varied shifts based on demand
- Positive attitude and teamwork mindset essential