Job Description
Join our award-winning luxury hotel in Atlanta's vibrant downtown! We're seeking passionate hospitality professionals to deliver exceptional guest experiences across our dynamic 24/7 operations. Enjoy competitive benefits, career advancement opportunities, and a supportive team environment where your dedication is recognized. Shift work required including evenings, weekends, and holidays.
What We Offer:
- Comprehensive health/dental/vision insurance
- 401(k) with employer match
- Complimentary hotel stays nationwide
- Employee dining discounts
- Professional development programs
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures efficiently
- Handle guest inquiries and resolve concerns promptly
- Collaborate with cross-functional teams during peak shifts
- Maintain cleanliness and operational standards
- Process payments and manage financial transactions
- Adapt to rotating schedules including nights/weekends
Qualifications
- Minimum 1 year hotel/hospitality experience
- Flexible availability for 24/7 shift work
- Strong communication and problem-solving skills
- Ability to work in fast-paced environments
- Basic computer proficiency (PMS systems preferred)
- Valid Georgia driver's license (if applicable to role)
- Positive attitude and team-oriented mindset