Job Description
Join our award-winning Detroit hotel team as a Front Desk Agent with immediate daily pay options! We're seeking charismatic hospitality professionals to deliver exceptional guest experiences at our downtown landmark property. Enjoy competitive hourly rates, flexible scheduling, and the opportunity to work in one of America's most vibrant cities. Perfect for candidates seeking financial flexibility with daily pay through our partnership with PayActiv.
Responsibilities
- Check in/out guests efficiently while maintaining personalized service standards
- Manage reservations and optimize room occupancy using OPERA software
- Handle guest inquiries and resolve issues with empathy and professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and local experiences to enhance guest satisfaction
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in property management systems (PMS)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Flexible availability including weekends and holidays
- Valid Michigan hospitality certification preferred
- Daily pay account setup required through PayActiv