Job Description
Join our award-winning team at Grand Hotel Chicago as a Front Desk Agent with daily pay options! We're seeking energetic hospitality professionals to deliver exceptional guest experiences in the heart of downtown. Enjoy flexible scheduling and competitive compensation while working in a luxury environment. Perfect for students, gig workers, or career changers seeking immediate income. Apply today to start earning tomorrow!
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries and resolve issues with professionalism and empathy
- Process payments and manage cash drawer with precision
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities and services to enhance guest experience
- Maintain a clean and organized front desk area
- Follow all safety and security protocols
Qualifications
- Previous front desk or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Proficient in hotel management software (Opera, FOSSE)
- High school diploma or equivalent required
- Professional appearance and demeanor
- Basic math and cash handling skills
- Valid work authorization required