Job Description
Join our prestigious downtown Louisville hotel as a Front Desk Agent where exceptional service meets daily pay! We're seeking charismatic professionals to create memorable guest experiences in our luxury establishment. With competitive compensation and same-day pay options, this is your opportunity to thrive in Louisville's vibrant hospitality scene. Enjoy modern facilities, comprehensive training, and a supportive team environment. Apply now to become part of Kentucky's premier hospitality team!
Responsibilities
- Manage guest check-in/check-out processes with precision and warmth
- Handle reservations, room assignments, and billing inquiries
- Resolve guest concerns promptly and professionally
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems efficiently
- Uphold brand standards and safety protocols
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficient in hotel management software (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- High school diploma or equivalent; hospitality degree preferred
- Valid driver's license and reliable transportation
- Basic math and cash handling skills
- Positive attitude with guest-first mindset