Job Description
Join our prestigious downtown Washington DC hotel as a Front Desk Agent and experience the thrill of daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences while enjoying financial flexibility. As a key member of our hospitality team, you'll be the first point of contact for international travelers, corporate clients, and tourists exploring the nation's capital. Our modern hotel offers competitive hourly rates with same-day pay, comprehensive benefits, and career advancement opportunities in the heart of the nation's tourism hub.
Responsibilities
- Check in/out guests efficiently while maintaining accuracy in reservation systems
- Handle guest inquiries, complaints, and special requests with professionalism
- Process payments and manage cash drawer with meticulous attention to detail
- Coordinate with housekeeping and maintenance teams for seamless operations
- Upsell hotel amenities, dining packages, and local attractions
- Maintain a clean, organized front desk environment
- Complete daily reports and administrative tasks
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with property management systems (Opera, Fidelio)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights, weekends, and holidays
- Valid driver's license and reliable transportation
- Basic knowledge of Washington DC attractions and transportation
- Ability to stand for extended periods and lift up to 25 lbs