Job Description
Join our dynamic team at the prestigious Oceanview Resort & Spa in Long Beach! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences while enjoying the flexibility of daily pay and rotating shifts. This is your opportunity to work in a luxury coastal setting with competitive compensation and immediate payment options.
As the first point of contact for our international clientele, you'll embody our brand's commitment to excellence. Enjoy complimentary on-site parking, employee discounts, and a supportive environment that values work-life balance. Apply today and start earning tomorrow!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and optimize room assignments
- Process payments and handle cash/credit transactions
- Resolve guest inquiries with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Uphold strict security and confidentiality protocols
- Execute shift change procedures accurately
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in PMS software (e.g., Opera, Micros)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling aptitude
- Multilingual capabilities (Spanish/Chinese preferred)
- Valid California driver's license