Job Description
Join Hospitality Elite Dallas as a Front Desk Agent and experience the freedom of daily pay while serving guests at our luxury downtown property! We're seeking energetic professionals with exceptional customer service skills to manage check-ins, reservations, and guest inquiries across our 24/7 operations. Enjoy competitive hourly rates, flexible shift schedules, and instant daily payments through our secure payroll system. Perfect for students, gig workers, or career hospitality professionals seeking supplemental income with no wait periods for payday.
Responsibilities
- Efficiently manage guest check-ins/check-outs using PMS software
- Handle reservation inquiries and modifications
- Resolve guest concerns with professionalism and empathy
- Maintain accurate billing records and payment processing
- Coordinate with housekeeping and maintenance teams
- Execute daily shift handovers with detailed documentation
- Uphold brand standards and safety protocols
Qualifications
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (e.g., Opera, Marriott)
- Strong multitasking abilities in fast-paced environments
- Excellent communication and conflict resolution skills
- Flexible availability for rotating shifts (days/evenings/weekends)
- Basic math and cash handling accuracy
- Valid Texas driver's license preferred
- High school diploma or equivalent