Job Description
Join our dynamic team at Capital Hospitality Group and experience the excitement of Washington DC's premier hospitality scene! We're seeking energetic Front Desk Agents with daily pay opportunities to deliver exceptional guest experiences in our luxury downtown hotel. This role offers immediate compensation and flexible scheduling for motivated professionals passionate about service excellence.
Responsibilities
- Manage check-in/check-out processes with precision and efficiency
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management software for reservation management
- Uphold brand standards and service protocols consistently
- Assist with valet services and guest transportation arrangements
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (Opera, etc.)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends/holidays
- Strong attention to detail and multi-tasking abilities
- Valid DC hospitality certification preferred
- Fluency in English; Spanish proficiency a plus