Job Description
Join our award-winning hospitality team in Fresno! We're seeking a dynamic Front Desk Agent to deliver exceptional guest experiences with daily pay options. This full-time role offers competitive compensation, growth opportunities, and a vibrant work environment. Perfect for professionals seeking financial flexibility without waiting for bi-weekly paychecks.
Responsibilities
- Manage guest check-in/check-out processes efficiently using hotel management systems
- Handle guest inquiries, resolve complaints, and provide local area recommendations
- Process payments, manage reservations, and maintain accurate guest records
- Coordinate with housekeeping, maintenance, and security teams for seamless operations
- Upsell room upgrades, amenities, and promotional packages to maximize revenue
- Maintain a clean, organized, and welcoming front desk area
- Complete daily reconciliation reports and financial transactions
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience in hospitality
- Proficiency with hotel management software (e.g., Opera, Cloudbeds)
- Strong communication and problem-solving skills
- Ability to work flexible shifts, weekends, and holidays
- Basic math and cash handling skills
- Valid California driver's license (if required for local errands)