Job Description
Join our dynamic team as a Front Desk Agent and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier Charlotte location. Enjoy comprehensive training, flexible schedules, and opportunities for rapid career advancement. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Warmly greet and check in/out guests with professionalism and efficiency
- Manage reservations, room assignments, and billing inquiries
- Handle guest requests and resolve issues promptly
- Maintain accurate records using property management systems
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer procedures
- Uphold brand standards and safety protocols
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Availability to work weekends, evenings, and holidays
- Must pass background check