Job Description
Join our dynamic hotel team as a Front Desk Agent and experience the thrill of daily pay! At Grand Horizon Hotels, we value your dedication and believe in rewarding you immediately. This role is perfect for energetic individuals who thrive in fast-paced environments and want to see their efforts rewarded every single day. You'll be the first point of contact for our guests, ensuring exceptional service while enjoying flexible scheduling and competitive compensation. If you're ready to accelerate your earning potential in Chicago's vibrant hospitality scene, apply today!
Responsibilities
- Guest check-in/check-out processes using PMS systems
- Manage reservation inquiries and room assignments
- Handle guest complaints with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality/customer service experience
- Proficiency with reservation software (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to multitask in high-pressure situations
- Flexible availability including nights/weekends
- Basic math and cash handling accuracy
- Positive attitude and team player mentality