Job Description
Join the vibrant heartbeat of DC's hospitality scene as a Night Shift Hotel Associate at the prestigious Grand Capital Hotel. This premium opportunity offers competitive compensation, comprehensive benefits, and the chance to work in one of the nation's most dynamic cities. Your expertise will ensure seamless overnight operations while creating memorable experiences for our global clientele. Apply today to elevate your career in hospitality.
Responsibilities
- Manage front desk operations during overnight hours, including check-ins/check-outs and guest assistance
- Monitor security systems and respond to emergencies per hotel protocols
- Coordinate with housekeeping and maintenance teams for overnight service requests
- Process payments and manage financial transactions accurately
- Conduct nightly audits of guest rooms and common areas
- Handle VIP guest requests with discretion and professionalism
- Maintain detailed logs of all overnight activities and incidents
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Ability to work independently during overnight shifts (11 PM - 7 AM)
- Strong problem-solving and conflict resolution skills
- Proficient in hotel management software (Opera, etc.)
- Valid DC Security Guard License preferred
- Excellent communication and customer service abilities
- Flexibility to work weekends and holidays
- Basic first aid/CPR certification preferred