Job Description
Join our dynamic team at Luxury Hospitality Group in Miami as a Front Desk Agent with immediate daily pay! We're seeking energetic professionals to deliver exceptional guest experiences in our premium beachfront property. Enjoy competitive hourly rates, flexible scheduling, and same-day payment for your hard work. If you thrive in fast-paced environments and possess outstanding communication skills, this is your opportunity to shine in the heart of Miami's vibrant hospitality scene.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Handle guest inquiries with professionalism and local expertise
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities to enhance guest stays
- Maintain accurate reservation records and billing information
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency in PMS systems (e.g., Opera, RoomRack)
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in high-pressure situations
- Valid Florida driver's license (if required for errands)
- Basic knowledge of Miami attractions and transportation
- Flexible availability including nights/weekends
- High school diploma or equivalent required