Job Description
Join our dynamic team as a Front Desk Agent at Coastal Hospitality Group, where we value your energy and enthusiasm! Enjoy the flexibility of daily pay while delivering exceptional guest experiences in the heart of Long Beach. No prior experience is required – we provide comprehensive training to help you succeed in this fast-paced hospitality role.
As a key member of our front desk team, you'll be the first point of contact for our guests, creating memorable impressions and ensuring seamless check-in/check-out processes. This position offers immediate compensation and growth opportunities for motivated individuals.
Responsibilities
- Provide warm, professional greeting and check-in/check-out services for hotel guests
- Manage reservations, room assignments, and payment processing efficiently
- Handle guest inquiries and resolve issues with exceptional customer service
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain accurate records of guest information and transactions
- Assist with basic administrative tasks including phone calls and correspondence
- Uphold hotel safety standards and emergency procedures
Qualifications
- No prior experience required – comprehensive training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and comfort with reservation systems
- Positive attitude and problem-solving mindset
- Availability to work flexible shifts including weekends
- Valid California ID or work authorization required
- Professional appearance and demeanor