Job Description
Join our dynamic team at the heart of Portland's vibrant hospitality scene! We're seeking enthusiastic Front Desk Agents ready for daily pay opportunities where your hard work is rewarded immediately. As the first point of contact for our guests, you'll create memorable experiences while enjoying the flexibility of part-time hours with next-day payouts. Located in downtown Portland, our boutique hotel offers a modern work environment and growth opportunities within the luxury hospitality sector.
Responsibilities
- Provide exceptional guest check-in/check-out services with efficiency and warmth
- Manage reservations, room assignments, and billing inquiries accurately
- Handle guest concerns with professionalism and escalate complex issues to management
- Process payments and maintain detailed financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Utilize hotel management software (Opera/PMS) effectively
- Assist with concierge services and local recommendations
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (Opera/PMS preferred)
- Strong cash handling and basic accounting skills
- Excellent communication and problem-solving abilities
- Ability to work flexible shifts including evenings/weekends
- Valid Oregon driver's license (if required for errands)
- Basic knowledge of Portland attractions and transportation
- Professional appearance and demeanor