Job Description
Join our award-winning team at Seaside Luxury Hotel, where we redefine hospitality excellence! We're seeking passionate Guest Services Representatives to create unforgettable experiences for our guests. No prior hotel experience required – we provide comprehensive training for motivated individuals eager to grow in the hospitality industry. Enjoy competitive pay, benefits, and a vibrant work environment steps from the iconic Long Beach waterfront.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservation systems and handle guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns with professionalism and empathy
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- No experience required – training provided!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Proficiency with basic computer systems
- Attention to detail and problem-solving mindset
- Positive attitude and team player mentality
- Must be authorized to work in the US