Job Description
Join our dynamic team at Premier Hospitality Group as a Front Desk Agent and experience the freedom of daily pay! We're seeking energetic, customer-focused individuals to create memorable first impressions for our guests. No prior experience required – we provide comprehensive training to set you up for success. Enjoy competitive hourly rates, flexible scheduling, and a supportive work environment in the heart of Charlotte's vibrant hospitality scene. Apply today and start earning tomorrow!
Responsibilities
- Provide exceptional customer service via phone, email, and in-person interactions
- Manage guest check-in/check-out processes efficiently using hotel software
- Handle reservations, room assignments, and payment transactions accurately
- Resolve guest inquiries and complaints with professionalism and empathy
- Coordinate with housekeeping and maintenance teams to ensure operational excellence
- Maintain clean and organized front desk area
- Assist with basic administrative tasks as needed
Qualifications
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency with willingness to learn new systems
- Positive attitude and problem-solving mindset
- Ability to work flexible hours including nights/weekends
- No hospitality experience necessary – training provided!