Job Description
Join our award-winning team at Grand Tampa Hotel as a Front Desk Agent with daily pay! We're seeking charismatic professionals to deliver exceptional guest experiences while enjoying the flexibility of same-day compensation. This is your chance to build a hospitality career in Tampa's vibrant downtown district with competitive pay and growth opportunities.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage room assignments and maximize occupancy rates
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling strategies for room upgrades and amenities
- Maintain security protocols and guest confidentiality
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with PMS systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Florida driver's license and reliable transportation
- Basic knowledge of Tampa attractions and transportation
- High school diploma or equivalent required
- Fluency in English; Spanish proficiency a plus