Job Description
Join our dynamic hospitality team at Premier Hospitality Solutions as a Front Desk Agent in Portland, OR! We're seeking charismatic professionals to deliver exceptional guest experiences with our revolutionary daily pay system. Earn your wages daily while working in a vibrant downtown hotel environment where every interaction matters. This role offers growth opportunities in one of Oregon's most exciting cities with competitive benefits and a supportive team culture.
Why Choose Us?
• Same-day pay processing
• Comprehensive training program
• Health benefits & 401(k) matching
• Employee discounts on hotel stays
• Career advancement pathways
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservations using Opera/PMS systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Implement safety protocols and emergency procedures
- Upsell hotel amenities and services
- Maintain organized front desk operations
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency with reservation systems (Opera preferred)
- Strong communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic cash handling and accounting knowledge
- Flexible availability including weekends/holidays
- Positive attitude with problem-solving mindset