Job Description
Join our award-winning downtown Chicago hotel as a Front Desk Agent with immediate daily pay opportunities! We're seeking energetic professionals to deliver exceptional guest experiences in a luxury setting. Enjoy flexible scheduling, competitive compensation paid daily, and career growth within our expanding hospitality group. Perfect for students, travelers, and hospitality enthusiasts seeking immediate income. Apply today and start earning tomorrow!
Responsibilities
- Manage guest check-in/check-out procedures with precision and efficiency
- Handle reservation inquiries and modify bookings using Opera PMS system
- Process payments and manage cash drawer with 100% accuracy
- Resolve guest concerns promptly and escalate complex issues to management
- Coordinate with housekeeping and maintenance departments for guest requests
- Provide local recommendations and assistance to enhance guest experience
- Maintain clean and organized front desk area
- Participate in daily briefings and training sessions
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with reservation systems (Opera, Fidelio, etc.)
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Strong problem-solving and conflict resolution abilities
- Basic knowledge of Chicago attractions and transportation
- Flexible availability including nights, weekends, and holidays
- Valid Illinois driver's license preferred