Job Description
Join our dynamic team at Grand Hospitality Group and experience the excitement of Miami's hospitality scene! We're seeking passionate Hotel Front Desk Agents to deliver exceptional guest experiences while enjoying daily pay options. This is your opportunity to work in a vibrant environment with immediate compensation for your hard work. Our Miami location offers competitive pay, flexible scheduling, and a supportive team culture focused on growth and guest satisfaction.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and manage cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain detailed guest records and preferences
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Ability to work flexible hours including nights/weekends
- Basic computer proficiency with reservation systems
- Fluent English; Spanish proficiency a plus
- Valid work authorization and background check required