Job Description
Are you a people person looking for a rewarding career in hospitality? Metro Inn & Suites is seeking a dynamic Front Desk Agent to join our award-winning team in the heart of Atlanta, GA.
As a leader in the industry, we pride ourselves on exceptional guest service and employee satisfaction. We offer Daily Pay options to help you get paid when you need it most, along with competitive benefits and a supportive work environment.
Why Choose Us?
- Daily Pay Option: Get your earnings when you need them.
- Competitive Pay: Salary based on experience ($15.00 - $22.00/hr).
- Flexible Scheduling: Work-life balance is our priority.
- Professional Growth: Clear pathways for career advancement.
Responsibilities
- Greet guests warmly upon arrival and ensure a smooth check-in and check-out process.
- Manage phone inquiries, reservations, and guest requests efficiently.
- Maintain accurate guest records and handle cash transactions accurately.
- Resolve guest complaints and concerns with patience and professionalism.
- Assist in housekeeping coordination and maintaining a clean lobby area.
- Uphold safety and security protocols at all times.
Qualifications
- Previous experience in a hotel front desk or customer service role is preferred.
- Strong interpersonal and communication skills.
- Proficiency in hotel management software and basic computer skills.
- Ability to work flexible hours, including weekends and holidays.
- Professional appearance and a positive attitude.