Job Description
Join our award-winning luxury hotel in the heart of Fort Worth! We're urgently seeking passionate hospitality professionals to deliver exceptional guest experiences. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of Texas' most vibrant cities. Apply today to become part of our renowned team!
Responsibilities
- Check in/out guests efficiently while maintaining high service standards
- Manage reservations and optimize room assignments
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Execute upselling initiatives for premium services
- Ensure strict adherence to safety and hygiene protocols
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency in PMS systems (Opera preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Texas Food Handler certification (or obtain within 30 days)
- Valid driver's license and reliable transportation
- Basic knowledge of Fort Worth attractions and services