Job Description
Welcome to the heart of Sacramento’s hospitality scene. Capital City Hotel Group is seeking a dynamic and professional Front Desk Agent to join our award-winning team. We pride ourselves on delivering world-class service, and we are looking for someone who embodies our values of excellence, warmth, and efficiency.
Why Join Us?
Experience the freedom of Daily Pay options. We understand that life happens, and we want to ensure you have access to your earnings when you need them most.
We offer a competitive benefits package, including health insurance, paid time off, and opportunities for career advancement within the group.
Responsibilities
- Provide exceptional guest experiences through warm greetings and efficient service.
- Manage check-in and check-out procedures with precision and care.
- Handle front desk operations, including answering phones and managing correspondence.
- Resolve guest inquiries and complaints promptly to ensure satisfaction.
- Maintain a clean and welcoming lobby environment.
- Assist in security protocols and key management.
Qualifications
- Previous experience in hospitality or customer service is preferred.
- Strong interpersonal and communication skills.
- Proficiency in Microsoft Office Suite and property management systems.
- Ability to stand for extended periods and lift moderate weights.
- High school diploma or equivalent required.